Blog

Our Operating Hours

To help you plan ahead, here are our festive season opening times: Tuesday 24th December 2024(Christmas Eve): OPEN 9am–3pm Wednesday 25th & Thursday 26th December (Christmas Day & Boxing Day): CLOSED Friday 27th December: OPEN 9am–5pm Monday 30th and Tuesday 31st December: OPEN 9am–5pm Wednesday 1st January 2025 (New Year’s Day): CLOSED If you need…
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RA information systems appointed as a G-Cloud 14 framework supplier! 

We are delighted to announce that we have been confirmed as a Crown Commercial Supplier on the G-Cloud 14 framework for our Cloud Software solutions Ezytreev, Ezyasset, CLARITY CORE, Clarity Visitor and Clarity Parcels. The awarded G-Cloud 14 framework contract allows us to provide our software solutions through the Government’s Digital Marketplace. The G-Cloud framework is a UK Government…
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New leadership appointments at RA Information Systems

As we embrace our new chapter as an employee-owned company, we’re thrilled to announce the next phase of our journey: the appointment of Helen Hadfield and Rachel Judge as Directors of the trading company. Their new roles reflect our commitment to a strong leadership team and the ongoing evolution of RA Information Systems. Congratulations to…
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Celebrating our UKSPA Customer Service Award win

We are super excited to share that RA Information Systems has received the 2024 UKSPA Customer Service – Business Affiliates Award! This prestigious award recognises Business Affiliates that go above and beyond in delivering exceptional service to support scientific and technological innovation hubs across the UK, contributing to the success of the UKSPA community. Our…
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The power of Customer Portal: A guide for workspace providers

In today’s fast-paced business landscape, more companies are discovering the significant advantages of self-service solutions, and this trend is on the rise. Customers increasingly want to take control of their service experiences, seeking quick and easy answers to their questions without waiting on hold for a support representative. Self-service comes in many forms, and customer…
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CLARITY CORE feature spotlight: Facilities maintenance

Running a shared workspace is no small feat, but your maintenance shouldn’t add to the complexity. With CLARITY CORE, think of it as your behind-the-scenes maintenance assistant—quietly making sure everything is running smoothly, so you can focus on what really matters: creating great spaces for people to thrive. Real-time oversight and complete visibility: Whether you…
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Newcastle City Council launches Community Tree Portal

Newcastle City Council, in partnership with our Ezytreev team, has launched ezyPortal—an innovative, public-facing platform that allows residents to explore the trees that shape their environment. ezyPortal features an interactive map where residents can locate trees in their area, along with detailed information including species, dimensions, photos, inspection records, and maintenance history. The platform also…
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Access to Liverpool’s Tree Preservation Orders (TPOs) just got easier!

Liverpool City Council, in partnership with the Ezytreev team, has launched a new Protected Tree Portal, giving residents quick access to vital tree protection information. Now, you can easily check the status of TPOs, review those issued by the Council, and explore the boundaries of Liverpool’s Conservation Areas. This achievement comes from the successful digitisation…
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Ezytreev developments: Adding more modules and features to web interface

At Ezytreev, our development team is continuously expanding the capabilities of our web interface to better serve our users. We are currently focused on developing a web-based application for Tree Works ordering, Contractor Plus, and Enquiries. This new web interface is designed to be robust and user-friendly, meeting the evolving needs of our users. It…
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Celebrating a new chapter: RA is now employee owned!

We are pleased to share that RA Information Systems has transitioned to an Employee Ownership Trust (EOT). This significant step reflects our commitment to preserving our independence and recognising the vital contributions of our team. By becoming an employee-owned business, we are ensuring that the future of RA Information Systems is in the hands of…
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CLARITY CORE feature spotlight: Sales financial management

Is managing sales finances in your co-working environment consuming too much time? Our Sales Financial Management features are crafted to streamline and automate every aspect, boosting both efficiency and accuracy in your financial operations. With CLARITY CORE, handling your finances is seamless and precise, from transaction tracking to comprehensive reporting. To find out more about…
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New CLARITY CORE upgrade: Enhanced Customer Portal 

Exciting news! Our development team has made significant enhancements to our Customer Portal, focusing on both efficiency and user experience. The upgraded portal now features a modernised user interface, designed to streamline navigation and make interactions smoother than ever. We are confident these improvements will enhance your tenants’ overall experience and ensure they stay connected and informed. …
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CLARITY CORE feature spotlight: Streamline your event management

Are you managing events in shared spaces or co-working environments? Struggling with coordinating bookings, services, and attendee details? CLARITY CORE is here to help your event planning, from booking to billing. Discover how our system can simplify every step of the process and elevate your workspace management! Organising events can be a complex and time-consuming…
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CLARITY CORE feature spotlight: Customer interaction management

Finding it challenging to manage customer interactions effectively and track details across multiple platforms? CLARITY CORE offers a comprehensive solution for customer interaction management, designed to streamline your processes and enhance productivity. Here’s what CLARITY CORE can do: With CLARITY CORE, managing your customers becomes efficient from a holistic view of each client, allowing you…
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Get Ready for the Upcoming Switch-Off

UK Landline Network Switch-Off: What You Need to Know The Network Switch-Off The UK is transitioning away from traditional copper-based phone lines. Telecom companies are replacing Public Switched Telephone Network (PSTN) and Integrated Service Digital Network (ISDN) with more modern, broadband-powered alternatives. This transition will affect everyone using traditional voice and PSTN-based broadband services (ADSL…
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CLARITY CORE feature spotlight: Occupancy management

Discover one of the many powerful tools available in CLARITY CORE. Tired of juggling spreadsheets for booking and managing your spaces? Clarity Core offers a smarter solution. From proposal generation to ongoing contract management and renewals, Clarity Core simplifies every step. To find out more about CLARITY CORE and explore its comprehensive features, click here.

CLARITY CORE feature spotlight: Sales pipeline management

Discover one of the many powerful tools available in CLARITY CORE. Sales pipeline management is crucial for improving efficiency and facilitating the on-boarding of new clients, converting leads into sales, and tracking and forecasting demand more effectively. Our system maps the entire sales cycle from initial lead enquiry to successful customer conversion. It starts with…
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Grounds maintenance made easy with Ezyasset

At RA Information Systems, our in-house development team is committed to keeping our products at the forefront of technological advancements, so we’re excited to introduce the new work scheduling feature in Ezyasset. This feature is designed to handle all repetitive outdoor maintenance tasks, but is particularly suited to grounds maintenance, with examples including grass cutting,…
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Strategic advantages of outsourcing IT

Strategic advantages of outsourcing IT support

In today’s dynamic business landscape, technology serves as a cornerstone for growth, innovation, and maintaining a competitive edge. Yet, ensuring an efficient and reliable IT infrastructure can prove daunting for many organisations. From navigating technical complexities to upholding data security and compliance standards like GDPR, the demands on internal IT teams continue to escalate. Enter…
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Empower your business communications: A comprehensive guide to 3CX phone systems

By December 2025 the familiar copper networks and outgoing PSTN or ISDN services will be phased out, rendering traditional phone lines inoperable. Many businesses are actively moving to modern IP-based equivalents, migrating from ISDN to SIP Trunks. There are lots of contending VoIP options and understanding which system will work best for your business can…
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Exploring the motivations of women in tech at RA Information Systems

Happy International Women’s Day 2024! In celebration of this special day, we embarked on a journey to uncover the driving forces behind the women at RA Information Systems. Our mission is to explore the everyday motivations driving individuals within our dynamic tech company, uncovering the unique factors that inspire and propel them forward in their…
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Visitor Management systems explained

In the fast-paced world of modern business, the efficient management of visitors is crucial for a seamless and secure workplace. Visitor Management system helps companies not only efficiently manage and track visitors on their premises but also ensure a secure environment for your employees and guests in both regular and emergency situations. The right visitor…
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AI-powered VoIP: Unlocking the potential for modern workspace

In the ever-evolving landscape of communication technology, the intersection of Artificial Intelligence (AI) with Voice over Internet Protocol (VoIP) has become an area of interest for workspace providers. In response to our clients’ inquiries, we explore the transformative potential at the crossroads of AI and VoIP. VoIP has made a revolution by providing businesses with…
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Roll Call app

Fire Roll Call App to extend Clarity Visitor application

Our on-going development projects continue and we’re excited to be bringing new features to our Clarity Visitor award winning system. Along with existing abilities to offer accurate On-Site list and emergency Roll Call mode, Clarity Visitor now extends its capabilities and offers your residents/tenants the option to sign-in their employees and visitors on a separate…
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Introducing our new Clarity Parking App

We are excited to introduce our latest innovation, a user-friendly parking app to assist in identifying residents’ vehicles in your parking spaces. How it works: A unique QR code can be generated for each contact within the CLARITY CORE system. Place the printed QR code inside the resident’s vehicle, and through use of the app, staff members…
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Maximising tree planting success

In the lead-up to the planting season, having the right tools and support is essential for the success of your tree planting projects. Ezytreev provides a suite of functionalities designed to streamline and enhance every aspect of your tree planting projects. Let’s take a closer look at how Ezytreev can assist you: 1. Identifying suitable…
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Sport & Play ground management, overcoming challenges and beyond

Maintaining sports and play facilities presents a unique set of challenges that demand proactive strategies and diligent efforts. From chaotic to serene spaces, ensuring these facilities remain safe, functional, and enjoyable requires a holistic approach. In this article, we delve into the complexities of sports and play area maintenance routine, addressing pivotal challenges and presenting…
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Barnet Council unveils interactive tree portal

The London Borough of Barnet Council takes a groundbreaking leap towards a more sustainable and ecologically conscious future with the introduction of ezyPortal—our innovative platform that seamlessly harmonises technology, community engagement and environmental stewardship. This momentous launch of Barnet’s Community Tree Portal, stands as a significant milestone in the council’s dedicated journey toward achieving ambitious…
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Supporting land managers in BNG site monitoring & reporting

As you may have heard, the long-awaited Biodiversity Net Gain initiative, set forth by the Environment Act 2021, is on the verge of becoming a reality as November 2023 approaches. With this significant shift, nearly all planning permissions granted in England, except for small sites, will be required to demonstrate at least 10% Biodiversity Net…
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Responsible IT renewal: Sustainability through recycling

In the rapidly evolving world of technology, our client businesses are continuously upgrading their IT equipment to stay competitive. However, this constant cycle of technological advancements has led to a significant issue – IT waste. As a socially responsible company, we understand the importance of minimising our impact on the planet. Recently, we took a…
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CAVAT: Recent changes and new guidance

If you’ve been using CAVAT or have integrated it into your Ezytreev system, we’ve got some recent changes to share with you. The revisions include a new Full Method and adjustments to the figures used for calculating both the Full and Quick Methods. Read on to find out more, and also for some useful guidance…
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Access to Lichfield’s TPOs just got easier!

Working with the Ezytreev team, Lichfield District Council in the West Midlands has recently introduced a brand-new IT system, improving accessibility to protected tree data like never before! Individuals can now easily check the status of tree protection, review Tree Preservation Orders issued by the Council, and explore the boundaries of their beautiful Conservation Areas.…
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Visitor self-service & pass printing added to Clarity Visitor

Our on-going development projects continue and we’re excited to be bringing new features to our Clarity Visitor award winning system. Along with existing abilities to handle automatic check-in for pre-registered visits, Clarity Visitor now offers visitors the option to manually self-register their visit on arrival at site. Our Clarity Visitor screen will guide any unexpected…
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CLARITY CORE: Exciting Developments 2023

Here within the CLARITY CORE team at RA Information Systems, we are ever evolving our software’s offerings, adding new initiatives and efficiencies, modules and features, and are proud to keep enhancing our products and services to compliment the ever-changing world of technology in the workplace. Visitor self-registration & instant badge printing We are excited to…
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what3words now in Ezytreev

Our team of developers are constantly adding new features to Ezytreev, and what3words is one that’s garnered a lot of interest from users since it’s introduction in the last few weeks. We’ve added it to the web interface initially, and it will also be coming to Ezytreev Classic soon. Look out for the what3words address…
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Celebrating our 35th Anniversary

We are excited to let you know that we are celebrating our 35th Anniversary this year. You are welcome to visit our special Anniversary page, where you’ll find interesting information on our history, on what we have accomplished and how we have changed while building our company, lots of celebration photos, as well team member…
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Finalists for the IT Europa Channel Awards

We are delighted to be shortlisted as finalists for the 15th annual IT Europa Channel Awards in the category of “Enterprise Solution of the Year“ with our CLARITY CORE solution. We would like to thank the judging panel for recognising our focus on innovative product development supporting the flexible workspace, science and innovation lead industries…
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CLARITY CORE Focus Group

We were proud hosts of our CLARITY CORE Focus Group on the 19th January 2023 and loved welcoming our guests. Focused on the latest developments and building on best practices, our Focus Group was a great opportunity for anyone keen to learn more in an intimate setting. High-energy face-to-face format allowed attendees to explore and…
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Essential features to look for in a Workspace Management Software

The UK government, in partnership with public and private sector bodies, are investing to support the renovation and expansion of High Streets across the UK. With numerous flexible workspaces currently being repurposed from existing high street buildings, vacant high street assets are being regenerated to introduce premises with mixed facilities, allowing professionals to share space,…
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Key points of all-in-one video conferencing tools

All-in-one video conferencing solutions: the technology that adds value to your hybrid collaboration. Companies all over the world are increasingly using a variety of up-to-the-minute solutions to communicate. Meetings, events, interviews and training or simply general catch-up sessions can now easily be arranged between remote locations and in-person participants. Video conferencing, with its numerous benefits,…
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New Tree Eco Data options

Have you ever wanted to be able to quantify the wider benefits and value provided by your trees? Perhaps when writing a tree strategy, presenting to stakeholders or seeking additional funding. Well now you can within Ezytreev, using your existing data! We’re constantly developing new features to aid your management of the Urban Forest, and…
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Get Ready for the Upcoming Switch-Off

Openreach will be switching off both the traditional PSTN and ISDN networks and withdrawing all traditional products that rely on it by 2025.  This will affect everyone in the country who is currently using traditional voice and PSTN-based broadband services (ADSL & VDSL). Whilst working with our customers, we’ve noticed some businesses haven’t thought about…
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Keeping our customers happy

Taking pride can mean different things to different companies. For some, it’s based on definitive results, for others it’s an ongoing commitment to high professional standards. We take great pride in our day-to-day work, and we sincerely hope that we are able to help each one of our customers accomplish their goals, even if it…
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Full release of Onsite app for Android

We are excited to announce that we are about to start making the new Ezytreev Onsite app available to all remaining users of the older Ezytreev data collection app for Android. This fantastic cross-platform app sets the new standard for efficient data collection and ease of use, with its fresh and intuitive user interface, combined with familiar…
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We are finalists, we need your help to win!

We are delighted and thrilled to have been shortlisted as one of the finalists in the 2022 SDC Awards program for our CLARITY VISITOR solution.  This is awarded on a public vote and to receive this wonderful recognition we need as many people as possible to vote for us. We would love to win but…
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RA information systems appointed as a G-Cloud 13 framework supplier! 

We are delighted to announce that we have been confirmed as a Crown Commercial Supplier on the G-Cloud 13 framework for our Cloud Software solutions EZYTREEV and CLARITY CORE. The G-Cloud 13 framework is a UK Government initiative that provides organisations within the public sector with an efficient route to purchase cloud computing services. It eliminates the need for…
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CLARITY CORE: Exciting Developments

Here within the CLARITY CORE team at RA Information Systems, we are ever evolving our software’s offerings, adding new initiatives and efficiencies, modules and features, and are proud to keep enhancing our products and services to compliment the ever-changing world of technology in the workplace. New e-sign capabilities for client on-boarding and room bookings (Compliant…
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The latest asset management practices for safer streets and green spaces

When going out everyone should be able to walk without the risk of injury. Unfortunately, accidents in places that permits access to the public in urban and rural settings are common and still occur. There is a common misconception that the only spaces considered to be public are those owned by the local council; this…
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digital signage opportunities for co-working

Enterprise-level digital signage opportunities for co-working, shared office and lab space

Many event facilities, shared office and lab space providers, have welcomed the opportunities associated with the increasing availability of digital signage. As businesses introduce new ways to operate, digital signage will allow facilities to create a smart and engaging environment and bring products and services closer to their customers. When it comes to implementing an…
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Digital inbound parcel management for staff and occupants in managed buildings

Incoming parcel management: landscape, trends and challenges

In the last few years, the inbound parcel management landscape has changed dramatically. Companies have seen a large increase in the volume of shipments, in part due to growing e-commerce. The change has also been driven by an increasing number of employee’s having personal deliveries sent to the workplace. These coupled with business-critical shipments, mean…
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Contributing to the development of Sheffield Olympic Legacy Park Community Stadium

We are very proud to contribute to an ambitious development at the Sheffield Olympic Legacy Park Community Stadium for Scarborough Group International. This is a long-running project for us that requires resources from all areas of our Infrastructure team to provide each of the installations, ranging from Network Infrastructure, Shared Internet, Wi-Fi to Business VoIP…
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wi-fi 6

What Wi-Fi 6 brings to wireless networking and why it matters

Businesses who operate large facilities where thousands of devices connect daily will be keen to offer their customers, employees and partners the best in-building wireless coverage. You may have heard that the latest wireless standard known as Wi-Fi certified 6 was on the horizon and the improvements it would bring, however, it can cause confusion…
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RA Information Systems engaged Mimecast for cybersecurity improvement and protection against email-based threats

Email is a great way to communicate, but it can be used by hackers to steal data, credentials or money from business. An email-borne attack with significant business impact is seen as likely by many technology companies as a result of the raising number of incoming email threats in the past 12 months. The tech…
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E-Sign capabilities have been added to our Clarity Core system

We have exciting news to share from our development team: secure E-Sign capabilities have been added to our Clarity Core system, making it easier to sign documents, saving both time and money. All Clarity Core users can now configure their licence agreements to include e-signature fields for specified client/partner signatories. A generated PDF document will be emailed from the…
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5 Hard-to-ignore benefits of business VoIP phone systems

VoIP refers to the technology used in communicating calls via an Internet connection. Since its introduction to the UK market, and BT’s announcement on phasing out ISDN and PSTN (currently planned for 2025), the use of regular phone lines and networks has been replaced by VoIP for its better and more affordable technology, and allowing…
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Ezytreev: Streamlining tree preservation procedures

Ezytreev is well-known for the management of trees and woodlands, but not everyone knows that it is also used for streamlining tree preservation procedures, allowing local planning and national park authorities to more pro-actively manage their TPOs. Ezytreev offers various methods of identifying trees for a new TPO, whether you are carrying out a survey, plotting…
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A whole different IT environment: adapting customers for a new way of working

Richard Fowler, Technical Sales & Account Manager of RA Information systems provides an overview of the main tech areas that have changed and advanced over the last two years and offers some insight in to how businesses have had to revise their long-term plans and strategies to accommodate new ways of working. Having worked besides our…
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Chesterfield: A review of the year 2021

Destination Chesterfield’s Champions were asked to reflect on 2021, what were their successes, challenges and progress made during this year, and also to look ahead to what they believe next year holds in store for them and the town. Find out what local businesses and organisations had to say as we head into 2022.

FlexSA Award Winners in Technology Innovation

We are delighted and proud to announce that we have been chosen as winners of the Flexible Space Association award in “Technology Innovation“ category 2021. We would like to thank the judging panel for recognising our focus on innovative product development over the past 12 months. A huge thank you to our wonderful team; without them…
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We’re finalists

We are delighted to be shortlisted for the Flexible Space Association Awards 2021 in the category of “Technology Innovation“. We would like to thank the judging panel for recognising our focus on innovative product development over the past 12 months. Winners will be announced at an awards ceremony on November 18 in Manchester. For more…
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e-Signature functionality coming soon

We have exciting news to share from our amazing development team, who continuously work to further enhance our Clarity Core system. New secure e-Signature enhancements will make it easier to get your important documents signed, digitally! From the Clarity Core desktop straight to your clients’ inbox and back, our electronic signature solution will streamline your…
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33

Celebrating our 33rd anniversary

We recently celebrated our 33rd anniversary of being in the IT business and pursuing our mission of integrating technology into our customer’s every day operations.  We have come a long way since starting with a business idea of developing software for tree management. We have expanded our offerings into IT network and infrastructure, data security,…
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Visitor management and touchless access control

We are excited to announce a significant update to our CLARITY CORE suite with new and exciting functionalities made to our CLARITY VISITOR module. The newly enhanced module simplifies your visitor management and provides a touch-free access solution, with visit recording, greeting and tracking of not just visitors but also staff, vendors and contractors within multi-use…
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Why not boost your broadband speed?

With the pandemic outbreak forcing normal office teams to work more remotely and more goods now being sold online, business has become much more reliant upon a reliable internet service. In order to support your increase in internet demand – why not boost your broadband speed! • Instant access to the fibre-rich connectivity,• Reliable high-speed…
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Hybrid working: Security and threat protection

Today’s digital world is incredibly exciting with technology opening up numerous opportunities for business. With more remote working, security monitoring and threat protection has become much more complex for an organization’s own IT department to manage. Could it be the right time to take reasonable measures to minimise all the risks? We are here to…
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