Workspace management system


The fully-comprehensive

Workspace and Customer
management system

A powerful solution to streamline the management of combined office spaces, laboratory units and workshop premises, automate operational processes and optimise communications with existing and potential customers.

END TO END SOLUTION
focused on the industry specific operational processes with single and multi-facility support.

INDUSTRY ACCEPTED 
proven and trusted by numerous UK workspace providers.

CLOUD BASED
and accessible through a PC based desktop client and a Web client portal. 

COMPETITIVE PRICING
together with modular design makes the system perfectly scalable to any organisation’s  budget.

CUSTOM TAILORED 
including bespoke dashboards, multi-user capability, project sharing, data access and editing permissions; all set up to the requirements of the individual site and its various departments.

CUSTOMER SUPPORT THAT CARES
fast and knowledgeable UK based support team of technical engineers is ready to offer immediate assistance with any issue.

SUPPORT DESK

 A leading workspace management system in the UK & Ireland 

YEARS OF CONSISTENT PERFORMANCE

ENTERPRISES TRUSTING CLARITY CORE

ACTIVE USERS

Discover our workspace management top features

The system is feature-rich and offers optimisation of the following processes:

SALES PIPELINE MANAGEMENT
CUSTOMER INTERACTION MANAGEMENT
OCCUPANCY AND CONTRACT MANAGEMENT
MEETING, CONFERENCE AND EVENT SUPPORT
VISITOR MANAGEMENT AND DIGITAL SIGN IN
PARCEL MANAGEMENT
DIGITAL SIGNAGE
FACILITY MAINTENANCE
AUTOMATED INVOICE GENERATION
SALES FINANCIAL MANAGEMENT
TASK MANAGEMENT
BUSINESS REPORTING
Using Clarity Core
 makes a major difference

Adopt our workspace management system and enjoy the benefits

CLARITY CORE will improve your customer experience, business agility and operational efficiency, help overcome challenges in areas such as: occupancy management, space and facility use optimisation, general and admin workload balancing, occupant experience, billing accuracy and performance reporting. 



CLARITY CORE TOP BENEFITS :

Benefits of using workspace management system

EMPOWERED LEAD MANAGEMENT

Streamlined sales pipeline management, streamlined resources, improved conversion rate and maximised revenue. 

INCREASED WORK EFFICIENCY

Reduced redundant processes, on-going costs, improved efficiency and processing capacity, alleviated the possibility of human error.

ENHANCED COLLABORATION

Enhanced communications and collaboration with customers, across functions and contractors.

OPTIMISED RECORD KEEPING

Optimised industry specific record keeping for entire enterprise in a centralised location becoming your single source of truth.

ACCURATE INVOICING 

Streamlined contract administration and accounting, ensured accurate invoicing and reporting of transactional data.

IMPROVED CUSTOMER EXPERIENCE

Improved occupant experience, faster resolution of issues and more positive client experience.

VISIBILITY ON KEY BUSINESS METRICS

Performance reporting helping you to make your fully informed decisions. 

SECURE DATA STORAGE

Secure digital data storage (GDPR compliant) and backup, reduction in paperwork, physical filling and archiving. 

MAXIMISED USE OF WORKSPACE

Optimised space and facility utilisation.

 

Stop your staff from doing redundant tasks

Reserve your free consultation

Scalable to any organisation’s requirements

Featured modules

CLARITY CORE is modular in design and customisable, which makes it perfectly scalable to any organisation’s requirements and budget. Starting from the Core module which is operational on its own, the system can be extended further into a fully-comprehensive management system by including its specialised add-on modules.

 

CORE MODULE

Fully operational on its own this module offers optimisation of numerous workspace and customer management processes.

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VISITOR MANAGEMENT & DIGITAL SIGN-IN

Seamless visitor management solution with recording of visitors, including staff sign-in and safety roll call, all in one system.

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PARCEL MANAGEMENT

Parcel Mobile App and Optical Character Recognition technology for an enterprise-wide management of incoming parcels.

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DIGITAL BOOKING AND SIGNAGE 

Digital booking and signage solution integrated with touch–screen digital displays to simplify the booking process, ideal for premises with shared amenities.

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CUSTOMER PORTAL

A point of interaction with your customers, and providing them with an opportunity to access shared information and use convenient self-service features.

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FACILITIES MAINTENANCE

Designed to optimise preventive and corrective maintenance work, allowing customers to report any facilities faults or change requirements.

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DIRECT DEBITS

The module enables business to operate an automated payment request system, allows direct debit collection, transaction recording and payment allocation.

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ASSET MANAGEMENT AND INVENTORY CONTROL

The module combines asset tracking, inventory management and resource deployment.

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Workspace management system

User-friendly, easy to navigate intuitive interface

Icons and colour codes are used to indicate function and priority allowing users to navigate around the system easier. Searching and reporting is a simple and straightforward process. Data can be sorted in ascending and descending order and filters can be applied. Reports can be exported into Microsoft and other suites and can be used with other applications.

 Check out CLARITY CORE integration

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CLARITY CORE is the perfect solution

to perform all workspace management activities with maximum efficiency and minimum paperwork

Learning and training resources

Clarity User Forum is our platform offering instant access to online resources including user manuals, news and a community forum. Free resources and inspiration at your fingertips.

CLARITY CORE offers various modes of training. Bespoke online/virtual classroom solutions are available in all shapes and sizes, either to introduce new users to the system or to refresh existing user’s knowledge of a chosen CLARITY CORE module. We can offer remote or face-to-face sessions, one-to-one or multiple participant sessions. Client specific training can be held at our dedicated training facilities at our Chesterfield offices or at our client’s sites.

View the types of system users

CLARITY CORE is designed to be incorporated into a wide range of workspace management scenarios. It is widely used by laboratory, workshop and office space providers,  science, research and innovation-led companies, flexible office and managed workspace providers and event venues.

Science parks, research campuses, technology and innovation centres

Flexible office and managed workspace providers, business centres, shared or virtual office sector operators

Startup accelerators, business incubators,  co-working and community hubs

Event & conference centres, performing arts and sporting venues

Academic and
training venues

Exhibition centres and trade show organisers  

Client Testimonials

CLARITY CORE (formally branded as UKSPA Clarity and IBCS) is proven and industry accepted, see what our clients say:

“CLARITY enables us to effectively manage our growing number of centres from managing our prospects through to providing data ensuring we are on top of our building maintenance. The RA Information Systems’ team are all a pleasure to deal with and the support team are quick and responsive. I wouldn’t hesitate to recommend them to anyone.

Caroline Hyde
Allia Ltd

“We have used CLARITY to manage the Science Park’s leases, licences and meeting room bookings, recently moving to their cloud based service – the flexibility and easy use combined with excellent helpdesk support have continued to make RA Information Systems’ CLARITY the ideal solution for us.”

Julie Marvin
Bristol & Bath Science Park

“The integrated nature of the CLARITY modules has meant that we are able to quickly progress clients and tie the details in with our accounting system. The CLARITY team are keen to listen to feedback and implement upgrades or new methods, meaning that it continues to evolve and improve. I recommend CLARITY to any company looking to streamline their business systems and simplify communications.”

James Keeling
Stevenage Bioscience Catalyst

’”Clarity has provided us with a full compliment of services, enabling us to offer a professional service to our Resident Businesses and Centre visitors alike. Clarity Signs, Visitors and Parcels have been instrumental in advancing our centre in tech, enhancing customer service and standardising procedures.’’ 

Carly Rose
Harborough Innovation Centre

“We use both the CLARITY management system and the RA Telecom service. Both services are excellent for running an Innovation Centre. The helpdesk for both services is efficient and professional. We would certainly recommend the product and service.”