The fully-comprehensive
Workspace and Customer
management system
A powerful solution to streamline the management of combined office spaces, laboratory units and workshop premises, automate operational processes and optimise communications with existing and potential customers.
END TO END SOLUTION
focused on the industry specific operational processes with single and multi-facility support.
INDUSTRY ACCEPTED
proven and trusted by numerous UK
workspace
providers.
CLOUD BASED
and accessible through a PC based desktop client and a Web client portal.
COMPETITIVE PRICING
together with modular design makes the
system perfectly scalable to any organisation’s budget.
CUSTOM TAILORED
including bespoke dashboards, multi-user capability, project sharing, data access and editing permissions; all set up to the requirements of the individual site and its various departments.
CUSTOMER SUPPORT THAT CARES
fast and knowledgeable UK based support team of technical engineers is
ready to
offer immediate
assistance with any issue.
A leading workspace management system in the UK & Ireland
YEARS OF CONSISTENT PERFORMANCE
ENTERPRISES TRUSTING CLARITY CORE
ACTIVE USERS
Discover our workspace management top features
The system is feature-rich and offers optimisation of the following processes:
SALES PIPELINE MANAGEMENT
CUSTOMER INTERACTION MANAGEMENT
OCCUPANCY AND CONTRACT MANAGEMENT
MEETING, CONFERENCE AND EVENT SUPPORT
VISITOR MANAGEMENT AND DIGITAL SIGN IN
PARCEL MANAGEMENT
DIGITAL SIGNAGE
FACILITY MAINTENANCE
AUTOMATED INVOICE GENERATION
SALES FINANCIAL MANAGEMENT
TASK MANAGEMENT
BUSINESS REPORTING
Using Clarity Core
makes a major difference
Adopt our workspace management system and enjoy the benefits
CLARITY CORE helps overcome challenges associated with the management of larger multi-sited/multi-tenanted premises in areas such as: occupancy management, space and facility use optimisation, general and admin workload balancing, occupant experience, accurate billing and performance reporting.
CLARITY CORE TOP BENEFITS :
Benefits of using workspace management system
EMPOWERED LEAD MANAGEMENT
Streamlined sales pipeline management and improved conversion rate.
MAXIMISED USE OF WORKSPACE
Optimised space and facility utilisation.
INCREASED WORK EFFICIENCY
Improved operations efficiency and processing capacity.
ENHANCED COLLABORATION
Enhanced communications and collaboration with customers, across functions and contractors.
OPTIMISED RECORD KEEPING
Optimised industry specific record keeping for entire enterprise in a centralised location.
ACCURATE INVOICING
Streamlined contract administration and accounting. , plus accurate invoicing and reporting of outstanding transactions.
IMPROVED CUSTOMER EXPERIENCE
Improved occupant experience, faster resolution of issues and more positive client experience.
VISIBILITY ON KEY BUSINESS METRICS
Performance reporting helping you to make your fully informed decisions.
SECURE DATA STORAGE
Secure digital data storage and backup; reduction in paperwork, physical filling and archiving.
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Scalable to any organisation’s requirements
Featured modules
CLARITY CORE is modular in design and customisable, which makes it perfectly scalable to any organisation’s requirements and budget. Starting from the Core module which is operational on its own, the system can be extended further into a fully-comprehensive management system by including its specialised add-on modules.
CORE MODULE
Fully operational on its own this module offers optimisation of numerous workspace and customer management processes.
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VISITOR MANAGEMENT AND TOUCH-LESS ACCESS CONTROL
Simplifies visitor management and provides a touch-free access solution with recording of visitors, staff and contractors.
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PARCEL MANAGEMENT
Parcel Mobile App and Optical Character Recognition technology for an enterprise-wide management of incoming parcels.
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DIGITAL BOOKING AND SIGNAGE
Digital booking and signage solution integrated with touch–screen digital displays to simplify the booking process, ideal for premises with shared amenities.
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CUSTOMER PORTAL
A point of interaction with your customers, and providing them with an opportunity to access shared information and use convenient self-service features.
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FACILITIES MAINTENANCE
Designed to optimise preventive and corrective maintenance work, allowing customers to report any facilities faults or change requirements.
FIND OUT MOREDIRECT DEBITS
The module enables business to operate an automated payment request system, allows direct debit collection, transaction recording and payment allocation.
FIND OUT MOREASSET MANAGEMENT AND INVENTORY CONTROL
The module combines asset tracking, inventory management and resource deployment.
FIND OUT MORENew feature coming soon: Clarity Manager mobile App!
Workspace management system
User-friendly, easy to navigate intuitive interface
Icons and colour codes are used to indicate function and priority allowing users to navigate around the system easier. Searching and reporting is a simple and straightforward process. Data can be sorted in ascending and descending order and filters can be applied. Reports can be exported into Microsoft and other suites and can be used with other applications.
Learning and training resources
Clarity User Forum is our platform offering instant access to online resources including user manuals, news and a community forum. Free resources and inspiration at your fingertips.
CLARITY CORE offers various modes of training. Bespoke online/virtual classroom solutions are available in all shapes and sizes, either to introduce new users to the system or to refresh existing user’s knowledge of a chosen CLARITY CORE module. We can offer remote or face-to-face sessions, one-to-one or multiple participant sessions. Client specific training can be held at our dedicated training facilities at our Chesterfield offices or at our client’s sites.
CLARITY CORE is the perfect solution
to perform all workspace management activities with maximum efficiency and minimum paperwork
Check out CLARITY CORE integration
FIND OUT MOREView the types of system users
CLARITY CORE is designed to be incorporated into a wide range of workspace management scenarios. It is widely used by laboratory, workshop and office space providers, science, research and innovation-led companies, flexible office and managed workspace providers and event venues.
Science parks, research campuses, technology and innovation centres
Flexible office and managed workspace providers, business centres, shared or virtual office sector operators
Startup accelerators, business incubators, co-working and community hubs
Event & conference centres, performing arts and sporting venues
Academic and
training venues
Exhibition centres and trade show organisers
Client Testimonials
CLARITY CORE (formally branded as UKSPA Clarity and IBCS) is proven and industry accepted, see what our clients say:
“CLARITY enables us to effectively manage our growing number of centres from managing our prospects through to providing data ensuring we are on top of our building maintenance. The RA Information Systems’ team are all a pleasure to deal with and the support team are quick and responsive. I wouldn’t hesitate to recommend them to anyone.”
Caroline Hyde
Allia Ltd
“We have used CLARITY to manage the Science Park’s leases, licences and meeting room bookings, recently moving to their cloud based service – the flexibility and easy use combined with excellent helpdesk support have continued to make RA Information Systems’ CLARITY the ideal solution for us.”
Julie Marvin
Bristol & Bath Science Park
“The integrated nature of the CLARITY modules has meant that we are able to quickly progress clients and tie the details in with our accounting system. The CLARITY team are keen to listen to feedback and implement upgrades or new methods, meaning that it continues to evolve and improve. I recommend CLARITY to any company looking to streamline their business systems and simplify communications.”
James Keeling
Stevenage Bioscience Catalyst
’”Clarity has provided us with a full compliment of services, enabling us to offer a professional service to our Resident Businesses and Centre visitors alike. Clarity Signs, Visitors and Parcels have been instrumental in advancing our centre in tech, enhancing customer service and standardising procedures.’’
Carly Rose
Harborough Innovation Centre
“We use both the CLARITY management system and the RA Telecom service. Both services are excellent for running an Innovation Centre. The helpdesk for both services is efficient and professional. We would certainly recommend the product and service.”
Miranda Edwards
St. John’s Innovation Centre
“The digital meeting room signage solution from CLARITY looks great in our new incubator, and fits well within a state-of-the-art facility working with cutting-edge and deep science businesses.”
Graham Hewson
Imperial Innovations
“Clarity Core has helped us to streamline and automate our workspace management processes and maximise the use of our space; we now have greater visibility of our clients’ activities across our three buildings, from lead processing, contract generation and renewals, all is fully configured with our contract templates, recurring charges and client accounts, making it much easier for us to manage, all at a glance and all on the one screen! As Clarity Core is cloud based the whole team is able to access the software from anywhere which has helped us maximise efficiency and make the best use of our time.“
Helen Mc Grath,
Head of Operations NovaUCD Research and Innovation
“Riverbridge House opened for business in September 2010 offering 50 high quality serviced and furnished offices on flexible terms, the premises are 18000 sq. ft. in total. Our clients expect and receive first class service on all levels. To this end we required from the outset contractors who could work with us to ensure consistency and reliability in the use of IBCS this is exactly what we have. It’s one thing to deliver good service to a customer once, but quite another to achieve this with regular consistency as RA Information systems do. Their ability to jump to assist us in a crisis can almost always be relied upon. Their knowledge of our systems and working practices gleaned over the past 10 years means that in some instances a quick telephone call to the office can save much valuable time in solving issues. This knowledge enables us to plan projects with the knowledge that we are not going to miss vital items at our expense. Their vigorous attention to detail ensures that we can always rely on them to deal with any faults we have with efficiency. Their teams are always polite, and their back-office systems ensure that they book time appropriately and invoicing is always precise. This enables us to effectively manage our costs. The office staff go above and beyond where they can to accommodate our requirements and above is the optimum word here as they have assisted us many times when user error on our part is the main cause of our issue. The constant upgrading and additions to the IBCS system ensures that we can actively manage our business with little effort leaving us free to look after our clients. We trust them implicitly, they have been catering to our needs consistently since our inception in 2010. Many fail us but not RA.
We have recommended them on many occasions and would not hesitate for an instant in doing so again.“
Susan Hook, Director
Riverbridge House Business Centre
Industry Memberships
Check out memberships and partnerships with industry specific organisations:
We have strong relationships and partnerships with the main industry specific organisations and their members for over 18 years. Our significant experience of working closely with sector specific organisations and user feedback has enabled us to evolve within the changing landscape over many years and offer the most comprehensive brand and product today.
United Kingdom Science Park Association
Flexible Space Association
Download our
e-Brochure
To see more information download our extended content in PDF
DOWNLOAD VISUAL PROCESS MAPDOWNLOAD E-BROCHUREDOWNLOAD USER GUIDE
Resources and links useful for workspace sector.
You may also be interested in
Managed IT services, Shared Internet and
VoIP telephone systems for your premises
Coupled with our reliable software solution, we also offer a variety of comprehensive packages which include services such as IT infrastructure, private networks, shared internet, high-capacity, fast and secure connections between sites, VoIP telephony, data security and on-going support to workspace providers. We pride ourselves on understanding the industry and customers requirements.
FIND OUT MORESend us an enquiry or call us today
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