We have a Support Desk call logging system – you can contact our support desk between 8am and 6pm Monday to Friday, via phone or e-mail.
The support team will try to resolve the issue during the initial contact as all support team members are technical engineers. If your call is not resolvable on first call, you will receive an e-mail with a call reference number. The call will then be progressed through to completion. With your approval the support team will be able to access your system on the Cloud, to shadow your current desktop session and assist with any training requirements.