An efficient point
of interaction
with your customers
The Customer Portal is designed for booking and/or selling services online and as an interaction point between you, the provider, and your clients. The Portal lets your members handle visitor management, schedule, edit, and cancel meetings and shared space bookings, submit maintenance requests and report faults, access invoices, stay updated with centre news, and more – all from a single, centralised platform.
CHECK AVAILABILITY AND BOOK MEETING SPACES
LOG SITE VISITS
LOG SERVICE REQUESTS
BUILD COMMUNITY
SHARE AND ACCESS DOCUMENTATION
PROMOTE YOUR ENTERPRISE AND CUSTOMERS
Adopt Customer Portal
and enjoy its benefits
ENHANCED COMMUNICATIONS
Enhanced communication and collaboration with customers, across functions and contractors.
IMPROVED VISIBILITY AND SERVICE LEVELS
Improved enterprise visibility and round-the-clock access to essential information, services and support.
FASTER RESOLUTION OF ISSUES
Reduced internal email traffic and faster resolution of maintenance issues. Customers can raise and track their support tickets.
GREATER USER EXPERIENCE
More positive, seamless experience for your residents/members.
Customer Portal features
DASHBOARD
Displays summary information widgets for quick and easy overview information. Includes upcoming bookings, visits, finance and shared documents.
BOOKINGS
Provides listing views with the ability to book new and manage existing bookings. This includes a variety of configurations for reception notification and authorisation.
VISITOR MANAGEMENT
Allows your members handle visitor management, create visitor bookings and self-manage appointments of who is attending site.
FINANCE
Provides a read-only historical view of all invoices and credit notes raised on the customer’s account.
DOCUMENTS
Allows document sharing with customers including Booking terms & conditions, menus, floor plans, health & safety, fire regulations etc.
E-JOURNALS
Electronic journal library can be shared with your customers, providing technical white papers and journals for consideration and diffusing knowledge between you and your customers.
COLLABORATION
Collaboration and private messaging allows customers to interact with each other over potential joint projects and ideas via a means of private messaging within the portal.
CENTRE NEWS FEED
Provides a banner of news and events. Helping to quickly bring information to the attention of your customers. This feed is easily managed from the Clarity desktop.
MAINTENANCE & FAULT REPORTING
Allows customers to report any facilities faults or change requirements within the building(s), whether that be in their own offices or general shared areas.
Customer Portal can be customised and supplied with your company branding.
Send us an enquiry or call us today
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