RA Telecom

VoIP Phone Systems

We are a business VoIP provider and we deliver flexible, practical and secure business phone systems. Voice over IP is the ideal solution for small, medium and large organisations, allowing to acieve higher control over service and reduce infrastructure costs. We deliver the system, the switch, and if required also the Internet connectivity and VoIP phones.

VOIP EQUIPMENT

We offer quality desk and DECT phones, group conference phones and compatible headsets.

INTEGRATION OF BUSINESS MOBILES

Company’s business phones and mobiles can be fused into a single communications system.

CUSTOMER-CENTRED APPROACH

We take a customer-centred personalised approach to installation and support and advise our clients on each aspect of the process.

PERFORMANCE EXCELLENCE

We continuously monitor our performance and work hard to deliver exceptional results and experience to our customers.

CONNECTIVITY SOLUTIONS

A range of options of Broadband and Ethernet technologies to ensure ideal connection prior to getting a VoIP system. 

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SUPPORT DESK

Dedicated customer support with our first-line  specialists for any day-to-day aftersale assistance.

SUPPORT DESK

OUR SUCCESS IN NUMBERS

YEARS OF PROVEN telecom EXPERTISE

BUSINESS CLIENTS OPERATING RA TELECOM

USERS OPERATING RA TELECOM

Top benefits
of adopting a
VoIP phone system

VoIP telephony is now widely used in many sectors, allowing calls to traditional landlines and mobile phones with added flexibility to use the system on a number of devices. VoIP reduces infrastructure costs by eliminating the need for separate networks as operating a single voice and data network. Cloud-hosted system allows adding new phone extensions whenever it is required through the online management portal. The advancement of VoIP technology, its scalability and relatively low cost make the system an ideal solution for small, medium and large organisations.

COST SAVING

Users are able to bypass the charges common in traditional systems and call at little to no financial cost on local, national, international and mobile numbers. Free internal calls.

INCREASE IN STAFF PRODUCTIVITY 

Tasks are performed faster and more efficiently, employees can easily work from anywhere.

FULL CONTROL OVER SERVICE

Easy-to-use user-friendly web Portal allows various settings, access to recorded calls and voicemails, with all features tailored to your business needs.

AUTOMATIC BACKUP SERVICE

Everything to ensure business continuity, prevent the loss of information and be able to carry on making and taking calls in case of unexpected circumstances.

GREATER CLIENT EXPERIENCE

Using virtual receptionist callers reach the right person at the first attempt, customized greetings and announcements can be recorded for the callers on hold.

CHOICE OF TELEPHONE NUMBERS

One number for desk and mobile, local business phone number on an existing mobile device, or virtual numbers for campaigns.

ABILITY TO RETAIN TELEPHONY SYSTEM

Users are able to keep their existing phone numbers when relocating or moving offices.

EXTRA COMMUNICATION FEATURES

VoIP phone systems support numerous communication feature for better management of business calls.

Do not leave it until ISDN switch off planned for 2025.
Make the switch now and enjoy all technology benefits today!

To find out more about our business telephony systems

Visit our RA Telecom website

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Client Testimonials

We deliver hosted telephony solution and dedicated customer service, delighting multiple clients including large commercial and public sector entities, Financial Planners, Estate Agencies, multi-tenanted Business Centres, Science Parks and Innovation Centres across the UK. We proud ourselves for developing trust and positive professional relationships with our clients by understanding their needs and concerns, and offering unique solutions.

Here is what our clients say:

“Throughout the entire process RA Telecom, Jake and Daniel who installed the phone system, were extremely efficient and professional, took time to understand our requirements and provide a value solution to meet our needs. The process of ordering was quick and communication excellent throughout.  Since then we have also added some extra facilities and equipment, which gain have been dealt with great service level. I can, without any hesitation, personally recommend RA Telecom and would trust recommending them to my clients in the knowledge of the great level of service and value they will provide. Well done and thank you for the great customer experience!”

Rod Fuller,
Action Coach Mansfield,2019

“RA Information Systems have supplied and supported the Scarborough Group of companies over a great number of years, consistently recognising the Group’s ever-changing IT needs over a complex network of systems and offices throughout the UK. A dedicated support team is always available either in person, on-site or via a manned telephone helpline or remote log in to resolve the simplest to the most complex of issues as and when they arise.”
“They are a really good team who respond to queries very quickly. They make sure they understand our requirements and ensure we are kept informed of progress at all times.”

Susan Brook. Scarborough Property Group

“RA Information Systems have supported Cheetham Jackson through a rapid growth period and have ensured that our telecoms are adequate, reliable and fit for purpose. RA “RA Information Systems are excellent at responding to our needs and their support desk is second to none.”

Emily Evans,
Cheetham Jackson, 2019

“RA Information Systems have proved to be extremely flexible, responsive and reliable when servicing our specific IT & telecoms requirements.  They have had a positive, valued impact on our infrastructure throughout the Research Park.  We are more than pleased with our choice, and would be very happy to recommend using RA Information Systems services!”

Angie Reynolds,
Birmingham Research Park

“RA Information Systems have completed the installation of our IT & telephony infrastructure into a new fully serviced offices in Cromford.  Their experience and expertise in this field has steered us through new developments to expand and cope with the demands of communications within the digital creative industries. Being an RA Information Systems client has been a simple yet effective solution providing us with one supplier dealing with a range of services.”

Simon Gill,
Arkwright Society Cromford Mill

Download our
Information Guide

If you are looking for more information download
our extended content in PDF.

DOWNLOAD

Let us keep your business connected. Contact us today!

Contact us for more information or schedule a free on-site consultation.

+44 (0) 330 223 11 44
info@ra-is.co.uk
@ra_telecom