Technical Assistance & General Help
Customer Support that scales with you
Expert help, real people & fast responses
Direct access to experts
No call centres or hand-offs, our in-house engineers provide IT, software and platform support from our office in Chesterfield. When you contact us, you speak directly with experienced people who know your systems inside out.
Fast, personalised service
As a UK-based team, we understand local regulations and industry standards. Our personalised approach ensures clear communication, quick acknowledgement and proactive updates to resolve issues faster.
Employee owned company
United by a shared vision, we’re committed to delivering excellence at every stage. From implementation through to ongoing support, collaboration is at the heart of everything we do.
Need help? Contact for assistance
Our support team is available Monday–Friday, 8:00am–6:00pm
Ezytreev & Ezyasset
Tel: 0330 223 11 33 Email: support@ezytreev.com
Helpful Resources – ezyUserGuide & ezyForum
CLARITY CORE
Tel: 0330 223 11 44 Email: support@clarity-core.com
Helpful Resources – Clarity User Forum
RA – Telecom
Tel: 0330 223 11 66 Email: support@ra-telecom.co.uk
Award-winning customer support
Customer Service – Business Affiliates Award, 2024
In 2024, we were proud to receive the Customer Service Award from the UK Science Parks Association (UKSPA), recognising our commitment to exceptional client support. Although the award was sector-specific, it reflects the approach we bring to every client across the industries we serve. Two years on, our focus remains unchanged: delivering consistent, high-quality service that helps our clients operate efficiently and scale with confidence. Service excellence continues to sit at the heart of everything we do.
Trusted by organisations across the UK
“The RA team are friendly with a can do attitude. I enjoy working with them as we share an open and honest relationship.” “I received some very positive feedback from the Italian team about the level of support / service. The feedback was the responsiveness is often quick and their issues are often solved. Well done to you all! Keep up the good work!!”
Stoneweg Asset Management
“We are delighted with the service from RA. Taking over and setting up the our IT network went seamlessly, so much so that none of our users were inconvenienced nor noticed that the new system was in – a major factor when businesses demand continuous up-time! On a day to day basis the single point of contact through the helpdesk means that we get a rapid response, in all I don’t think we could ask for better!”
Bridge Innovation Centre, Pembroke
“It has been great to witness how Ezytreev has evolved due to a strong impetus to develop and improve. From our experience RA is synonymous with progression and never allows itself to rest on its laurels. We enjoy using and appreciate the power of the software as well as the family of people behind it that keep it a step ahead of the rest – so keep up the good work!”
Fareham Borough Council
““The University has been using Ezytreev to manage its tree stock for over 10 years. We are very satisfied with the software and find the support staff extremely helpful and knowledgeable.”
Loughborough University
“We have had the Ezytreev system for the last two years and it has much improved the way we organise and prioritise our tree management. The staff are always very helpful and we are pleased with how the system has turned out.”
Oxford City Council
“We are very pleased since obtaining Ezytreev as it’s been an easy transition and the helpdesk is simply fantastic.”
Kirklees Council
