Cloud Hosted | Resident Self-Service | Mobile Apps | UK-Based Support
Residential property management system
CLARITY CORE is flexible residential property management software designed to bring occupancies, contracts, rent and service charge billing, maintenance, shared amenities and resident services together in one centralised platform.
Supporting single buildings and multi-site portfolios, it gives property teams greater visibility across day-to-day operations while helping deliver a more connected resident experience.
End to end solution
from managing licensing, and contracts, to automated rental/service billing and business reporting.
Centralised platform
for monitoring, analysing, and optimising residential property portfolio and resources.
Scalable set up to the requirements of the individual site and its various departments.
Customer support based in the UK
SUPPORT DESKManage your residential portfolio from one place
Managing multiple properties, residents and services can quickly lead to information being spread across different systems, spreadsheets and teams.
CLARITY CORE brings key operational and financial information together, giving your team a clearer view of your residents, occupancies, contracts, charges, maintenance requirements and communications.
Occupancy & contract management
Maintain resident and occupancy information alongside associated contracts, agreements, charges and key dates. CLARITY CORE supports different contract types and lengths, recurring charges and configurable terms, helping teams manage occupancies consistently across their portfolio.
Agreements & communications connected
All current and former customer contacts & communications are recorded, from contact details to entire sales history, interactions and services provided over time. Documents can be generated from system, which integrates with Signable for electronic signatures.
Streamlined repairs & property maintenance
The system supports preventive and corrective maintenance processes, helping your teams manage work from the original request through to completion. When combined with the Customer Portal, residents can report issues directly.
Recurring payments
Covering all periodic invoicing needs for rental and service invoicing inc. the ability to import charging files from 3rd party systems for services, the system automatically calculates invoice amounts from the stored contracts and logged services. Add the Direct Debits module to manage scheduled payment requests, receipts and payment allocation.
Sales financial management
Detailed itemisation of all sales, payments, adjustments and allocations processed through the system’s Sales Ledger, inc. standard debt management functionality, plus integration with 3rd party accounting packages.
Reporting & insight for occupancy & revenue
CLARITY CORE provides business reporting and analysis using the information held within the system, with statistics on customers, occupancy, sales reports for various service utilisation (find out more).
Stop your staff from doing redundant tasks, contact us for more information.
Build the system around your requirements
CLARITY CORE is modular, allowing you to choose the functionality that fits the way your organisation operates. Configure the system around your organisation, sites and different operational teams to create a central source of information for your residential portfolio. Start with the central CLARITY CORE module and extend your system with additional functionality as required.
CORE module
Occupancy, contracts, recurring billing, financial management, customer records and reporting.
Find out more.
Customer portal & App
Resident self-service, financial information, documents, maintenance requests and communications.
Find out more.
Visitor management & digital sign-in
Manage visitors, employees and contractors arriving at managed buildings.
Find out more.
Facilities maintenance
Preventive and corrective maintenance, planned works and recurring tests.
Find out more.
Direct debits
Automated payment requests, receipt processing and payment allocation.
Find out more.
Parcel management
Manage incoming parcels across larger residential and managed accommodation environments.
Find out more.
Shared amenities booking & signage
Manage shared communal spaces through a real-time availability diary, including meeting and co-working rooms and parking bays. Find out more.
Asset management & inventory control
Equipment and inventory recording across sites and locations. Find out more.
Explore the full range of features of our CORE module!
Comprehensive support & resources: Everything you need for seamless operations
System integration
Integration with other systems inc. customer relationship management (CRM) systems, accounting software, lead imports, email integration and e-signatures.
Data privacy capabilities
We are committed to helping our customers comply with data protection and privacy regulations, keeping individuals’ personal data secure and private.
Support desk
We have a Support Desk call logging system.Our support team will try to resolve the issue during the initial contact. If your call is not resolvable on first call, you will receive an e-mail with a call reference number.
FAQs hub
Check out our FAQs hub, your go-to source for quick solutions to commonly asked questions, created with your needs in mind.
Learning & training resources
Remote or face-to-face training sessions, either to introduce new users to the system or to refresh existing user’s knowledge of a chosen module. Clarity User Forum is our platform offering instant access to user manuals, news and a community forum.
G-Cloud 14 listing
Find CLARITY CORE on G-Cloud 14, the government’s procurement framework.
Flexible enough for different residential and accommodation models
CLARITY CORE can be configured around different organisations, locations and management structures.
Whether you manage social housing, private residential developments, student accommodation or serviced apartments, bringing information together can help your teams work more efficiently and give residents a more consistent experience.
Local authorities & housing providers
Housing associations & housing providers
Residential property management companies
Student accommodation providers
Build-to-rent operators
Serviced & managed apartment operators
Send us an enquiry or contact us today
