CLARITY CORE


The fully-comprehensive

Workspace and Customer
management system

A powerful solution to streamline the management of combined office spaces, laboratory units and workshop premises, automate operational processes and optimise communications with existing and potential customers.

END TO END SOLUTION
focused on the industry specific operational processes with single and multi-facility support.

INDUSTRY ACCEPTED 
proven and trusted by numerous UK
workspace providers.

CLOUD BASED
and accessible through a PC based desktop client and a Web client portal. 

COMPETITIVE PRICING
together with modular design makes the system perfectly scalable to any organisation’s  budget.

CUSTOM TAILORED 
including bespoke dashboards, multi-user capability, project sharing, data access and editing permissions; all set up to the requirements of the individual site and its various departments.

CUSTOMER SUPPORT THAT CARES
fast and knowledgeable UK based support team of technical engineers is ready to offer immediate assistance with any issue.

SUPPORT DESK

 A leading workspace management software in the UK & Ireland 

YEARS OF CONSISTENT PERFORMANCE

ENTERPRISES TRUSTING CLARITY CORE

ACTIVE USERS
Using workspace management software
 makes a major difference

Adopt CLARITY CORE and enjoy the benefits

CLARITY CORE helps overcome challenges  associated with the management of larger multi-sited/multi-tenanted premises in areas such as: occupancy management,  space use optimisation, general and admin workload balancing, accurate billing and performance reporting.



CLARITY CORE TOP BENEFITS :

EMPOWERED LEAD MANAGEMENT

Streamlined sales pipeline management and improved conversion rate.

MAXIMISED USE OF WORKSPACE

Increased occupancy rate and revenue.

INCREASED WORK EFFICIENCY

Improved processing capacity.

ENHANCED COLLABORATION

Enhanced communications and collaboration with customers, across functions and contractors.

OPTIMISED RECORD KEEPING

Optimised industry specific record keeping and closer work monitoring.

ACCURATE INVOICING AND REPORTING

Accurate and timely invoicing, plus optimised performance reporting and measurement.

IMPROVED CUSTOMER EXPERIENCE

Improved service level, faster resolution of issues and more positive client experience.

GREATER EMPLOYEE SATISFACTION

Increased job satisfaction for your employees and better work environment.

SECURE DATA STORAGE

Secure digital data storage and backup; reduction in paperwork, physical filling and archiving.

Discover the top features

The system is feature-rich and offers optimisation of the following processes:

SALES PIPELINE MANAGEMENT
CUSTOMER INTERACTION MANAGEMENT
OCCUPANCY AND CONTRACT MANAGEMENT
MEETING, CONFERENCE AND EVENT SUPPORT
AUTOMATED INVOICE GENERATION
SALES FINANCIAL MANAGEMENT
TASK MANAGEMENT
BUSINESS REPORTING
FACILITY MAINTENANCE, REPAIRS AND TESTING
MAINTENANCE CONTRACT MANAGEMENT
VISITOR MANAGEMENT AND DIGITAL SIGN IN
PARCEL MANAGEMENT

Stop your staff from doing redundant tasks

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Scalable to any organisation’s requirements

Featured modules

CLARITY CORE is modular in design and customisable, which makes it perfectly scalable to any organisation’s requirements and budget. Starting from the Core module which is operational on its own, the system can be extended further into a fully-comprehensive management system by including its specialised add-on modules.

CORE MODULE

Fully operational on its own this module offers optimisation of numerous workspace and customer management processes.

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DIGITAL BOOKING AND SIGNAGE 

Digital booking and signage solution integrated with touch–screen digital displays to simplify the booking process, ideal for premises with shared amenities.

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PARCEL MANAGEMENT

Parcel Mobile App and Optical Character Recognition technology for an enterprise-wide management of incoming parcels.

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CUSTOMER PORTAL

A point of interaction with your customers, and providing them with an opportunity to access shared information and use convenient self-service features.

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VISITOR MANAGEMENT

The module allows customers to create a digital guest book and self-manage visits and appointments of who is attending site providing the centre with access to visitor history.

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VISITOR DIGITAL SIGN-IN 

Designed to control visitor access and security, allows recording, greeting and tracking visitors, employees, vendors and contractors, and integrate with touch-screen digital sign-in.

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FACILITY MAINTENANCE, FAULT REPORTING AND TESTING

Designed to optimise preventive and corrective maintenance work, allowing customers to report any facilities faults or change requirements.

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MAINTENANCE CONTRACTS

The module allows for the management of multiple contractors for both in-house workforce and external contractors, scheduling the considered required skills

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DIRECT DEBITS

The module enables businesses to operate an automated payment request system from banks and building societies, allows direct debit collection, transaction recording and payment allocation.

ASSET MANAGEMENT AND INVENTORY CONTROL

The module combines asset tracking, inventory management and resource deployment.

User-friendly, easy to navigate intuitive interface

Icons and colour codes are used to indicate function and priority allowing users to navigate around the system easier. Searching and reporting is a simple and straightforward process. Data can be sorted in ascending and descending order and filters can be applied. Reports can be exported into Microsoft and other suites and can be used with other applications.

CLARITY CORE is the perfect solution

to perform all workspace management activities with maximum efficiency and minimum paperwork

See who our users are

CLARITY CORE is designed to be incorporated into a wide range of workspace management scenarios. It is widely used by laboratory, workshop and office space providers,  science, research and innovation-led companies, flexible office and managed workspace providers and event venues.

Science parks, research campuses, technology incubators and innovation centres

Flexible office and managed workspace providers, business centres, shared or virtual office sector operators

Event venues and
conference centre facilities

Academic and
training venues

Client Testimonials

CLARITY CORE (formally branded as UKSPA Clarity and IBCS) is proven and industry accepted, see what our clients say:

“CLARITY enables us to effectively manage our growing number of centres from managing our prospects through to providing data ensuring we are on top of our building maintenance. The RA Information Systems’ team are all a pleasure to deal with and the support team are quick and responsive. I wouldn’t hesitate to recommend them to anyone.

Caroline Hyde
Allia Ltd

“We have used CLARITY to manage the Science Park’s leases, licences and meeting room bookings, recently moving to their cloud based service – the flexibility and easy use combined with excellent helpdesk support have continued to make RA Information Systems’ CLARITY the ideal solution for us.”

Julie Marvin
Bristol & Bath Science Park

“The integrated nature of the CLARITY modules has meant that we are able to quickly progress clients and tie the details in with our accounting system. The CLARITY team are keen to listen to feedback and implement upgrades or new methods, meaning that it continues to evolve and improve. I recommend CLARITY to any company looking to streamline their business systems and simplify communications.”

James Keeling
Stevenage Bioscience Catalyst

“We use both the CLARITY management system and the RA Telecom service. Both services are excellent for running an Innovation Centre. The helpdesk for both services is efficient and professional. We would certainly recommend the product and service.”

Miranda Edwards
St. John’s Innovation Centre

“ibcs has proved to be a fantastic software tool in managing our Mill complex.”

Simon Gill
Arkwright Society
Cromford Mill

“The digital meeting room signage solution from CLARITY looks great in our new incubator, and fits well within a state-of-the-art facility working with cutting-edge and deep science businesses.”

Graham Hewson
Imperial Innovations

“Riverbridge House opened for business in September 2010 offering 50 high quality serviced and furnished offices on flexible terms, the premises are 18000 sq. ft. in total. Our clients expect and receive first class service on all levels. To this end we required from the outset contractors who could work with us to ensure consistency and reliability in the use of IBCS this is exactly what we have. It’s one thing to deliver good service to a customer once, but quite another to achieve this with regular consistency as RA Information systems do. Their ability to jump to assist us in a crisis can almost always be relied upon. Their knowledge of our systems and working practices gleaned over the past 10 years means that in some instances a quick telephone call to the office can save much valuable time in solving issues. This knowledge enables us to plan projects with the knowledge that we are not going to miss vital items at our expense. Their vigorous attention to detail ensures that we can always rely on them to deal with any faults we have with efficiency. Their teams are always polite, and their back-office systems ensure that they book time appropriately and invoicing is always precise. This enables us to effectively manage our costs. The office staff go above and beyond where they can to accommodate our requirements and above is the optimum word here as they have assisted us many times when user error on our part is the main cause of our issue. The constant upgrading and additions to the IBCS system ensures that we can actively manage our business with little effort leaving us free to look after our clients. We trust them implicitly, they have been catering to our needs consistently since our inception in 2010. Many fail us but not RA.
We have recommended them on many occasions and would not hesitate for an instant in doing so again.

Susan Hook, Director
Riverbridge House Business Centre

Industry Memberships

Check out memberships and partnerships with industry specific organisations:

We have strong relationships and partnerships with the main industry specific organisations and their members for over 18 years. Our significant experience of working closely with sector specific organisations and user feedback has enabled us to evolve within the changing landscape over many years and offer the most comprehensive brand and product today. 

United Kingdom Science Park Association

International Association of Science Parks and Areas of Innovation

Flexible Space Association

Download our
Information Guide

To see more information download our extended content in PDF

DOWNLOAD

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Coupled with our reliable software solution, we also offer a variety of comprehensive packages which include services such as IT infrastructure, private networks, shared internet, high-capacity, fast and secure connections between sites, VoIP telephony, data security and on-going support to workspace providers. We pride ourselves on understanding the industry and customers requirements.

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Send us an enquiry or call us today

Enter your details and one of our team members will be in touch with you.

+44 (0) 330 223 11 44
info@clarity-core.com
@CLARITYCORE
CLARITY CORE